Refund Policy
Upon receiving and inspecting your return, we will notify you of the approval status for your refund. If approved, the refund will be processed to your original payment method within 10 business days. Please note that processing times may vary depending on your bank or credit card company. If you haven’t received your refund within 30 business days of approval, please reach out to us for assistance at help@satchelsaga.shop
- We are unable to issue refunds for products returned that are refused at the destination, has been soiled, damaged or have parts missing.
- Any canceled orders will be refunded within up to 48 hrs.
Please note that processing times may vary depending on your bank or credit card company. If you haven’t received your refund within 30 business days of approval, please reach out to us for assistance at help@satchelsaga.shop
In the event that an order is not delivered due to an incorrect address provided by the customer or if the customer fails to receive the order for any reason, any costs associated with the return and subsequent refund will be the responsibility of the customer.
At Satchelsaga, your satisfaction is our priority, and we strive to make your shopping experience enjoyable. If you have any further questions or concerns regarding our return policy, please don’t hesitate to contact us.
Thank you for choosing Satchelsaga. We appreciate your business and strive to provide you with exceptional service and products.
CONTACT INFORMATION:
BUSINESS NAME: Satchelsaga
CHAT SUPPORT: 24/7
WORKING HOURS: 9:00 am – 5:00 pm ( Mon – Sat )
PHONE: +44 7365 616017
MAIL: help@satchelsaga.shop
ADDRESS: 182-184 High Street North East Ham London E6 2JA